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Better: 2025 Home Equity Review

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Updated on Aug 21, 2025

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Better.com logo
NMLS: 330511
Bankrate score

3.5

Rating: 3.5 stars out of 5
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Our methodology
Customer score

4.2

Rating: 4.24 stars out of 5
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Read reviews

Find competitive home equity rates near you

Better overview

Founded in 2017, Better Home & Finance Holding Company is a digital lender, operating entirely online. It offers a wide range of mortgage products, including FHA and VA loans, jumbo mortgages and HELOCs and home equity loans. Since its inception, Better has funded more than $100 billion in mortgages, serving customers in all 50 U.S. states and the United Kingdom. 

Better home equity loans offered

Better offers home equity lines of credit (HELOCs) between $50,000 and $500,000, up to 90 percent of your equity. Their offerings include the One Day HELOC, which returns approval decisions within 24 hours, provided the borrower locks in a rate and sends Better all the required documentation within four hours of the lock. Once approved, you could access the cash in as little as seven days. 

You can withdraw funds for three or five years, during which time you’ll only need to repay interest. Following that time, you’ll enter a “hold” period of seven years in which you’ll make interest-only payments, but can no longer draw funds. After that, you’ll enter a 20-year full repayment period. 

Better also offers home equity loans.

How Bankrate scored Better

Affordability: 1.6/5

  • APR: Better doesn’t offer introductory rates, unlike many home equity lenders, and its APR is more than 1 percent higher than the national average. 
  • Fees: Better doesn’t charge any prepayment penalties for a HELOC, but there is an origination fee. You’ll also be responsible for other various closing costs such as appraisal, credit report, title (if a first-lien HELOC) and recording fees. You are allowed to pay points (up to 5 percent of the credit line) in exchange for a lower rate.

Better scores a low 1.6 out of 5 for affordability primarily due to its high APR and lack of introductory rates. 

Availability:  4.4/5

  • Credit score: You will need a credit score of at least 680 for its One Day HELOC. You will need 780 or higher to qualify for the best rates. Both scores are typical, if perhaps on the high end of the average range, for home equity lenders.
  • Loan minimum: Better’s minimum draws for a HELOC start at either 75 percent of your credit line or $50,000, which is high compared to the $5,000-$20,000 minimums other lenders set. Better also allows homeowners to borrow up to 90 percent of the equity in their home.
  • Loan products: Better offers HELOCs that can be used for primary, vacation or investment homes. It also offers home equity loans.
  • Where to find: Better offers second-lien HELOCs everywhere except Texas and Vermont. It offers first-lien HELOCs everywhere except Texas.

Better scores a 4.4 out of 5 due to its competitive HELOC and home equity loan options and availability in 49 states and Washington D.C.

Borrower experience: 4.6/5 

  • Rate transparency: No rates are listed online, except in very fine print. You have to fill out an online form with your Social Security number to get a personalized quote, but it’s only a soft credit check and won’t affect your credit score.
  • Convenience: You can complete Better’s application entirely online. Depending on which home equity product you go for, you could get approved within one day, and receive cash in as little as a week.   
  • Customer service:  While Better does not have any physical branches, you can reach the company online via a live chat, by phone at 415-523-8837, or by email.

Better scores 4.6 out of 5 for borrower experience because of its fast online process and quick access to funds. 

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Bankrate insights

You can tap into your home equity — the difference between your home's worth and what you owe on your mortgage — with a home equity loan or a HELOC. With those funds, you can tackle a variety of expenses, like debt consolidation or home renovations. 

However, before you dive in, it's important to figure out your loan-to-value ratio (LTV). Lenders use your LTV to determine how much of your equity stake you can actually borrow. (It’s typically 80 percent, although some lenders allow you to access as much as 90 percent.) The amount of equity they’ll let you tap is one consideration when choosing a lender. Be it a retail bank, online lender or credit union, it may offer different home equity loan rates and terms, too. That’s why it’s important to shop around for the best deal

Better’s reputation

Better gets an A rating from the Better Business Bureau and has been accredited since 2018. Trustpilot gives Better 4.4 stars, one of the highest ratings of the home equity lenders we evaluated.   

What consumers say about Better 

On Bankrate, numerous comments praise Better for its “engaging” reps and “simple, straightforward” and state-of-the-art application platform: “The ability to complete the entire home equity loan process online was fantastic.” One customer “wishes rates were lower,” but another deems their offer “fair, given the Fed rate and my credit history.” 

How to qualify for a HELOC with Better

To get the absolute best rate on a HELOC from Better, you’ll need a high credit score of at least 780 (at least 680 for the One Day HELOC) and a combined loan-to-value (CLTV) ratio of no more than 64 percent, and to take out a credit line of at least $150,000.

How to apply for a HELOC or home equity loan with Better

You apply for a HELOC or home equity loan from Better through the lender’s website — the process is 100 percent digital. You’ll need to set up an account to do so.

Compare Better with other lenders

Selected lender
Better logo
Better
NMLS: 330511
Bankrate score
3.5
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Customer score
4.2
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Bankrate score
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Customer score
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Bankrate score
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Customer score
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Loan amount

$50,000-$500,000

Min. credit score required

680 (Better’s One Day HELOC)

Repayment terms

3- or 5-year draw period, 7-year hold period, 20-year repayment period

Funds available in

As little as 7 days

Recent customer review

Never again...not fast or communicative

Started the HELOC process almost 3 weeks ago and after hounding them every step of the process after I provided EVERYTHING in a timely manner, I had to call and email repeatedly to...

Nothappy

Better.com customer ratings and reviews

NMLS: 330511

State License: 6052748

logo

4.2

Rating: 4.24 stars out of 5

25 ratings

Knowledge
Rating: 4.2 stars out of 5
Level of service
Rating: 4.4 stars out of 5
Professionalism
Rating: 4.2 stars out of 5
Responsiveness
Rating: 4.2 stars out of 5

88% of customers would recommend this lender.

of 4 reviews

The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Bankrate cannot guarantee or verify the accuracy of the opinions shared by individual reviewers, and reserves the right to reject or remove any review, at any time, for any reason at Bankrate’s sole discretion, including but not limited to those that Bankrate deems inappropriate, fraudulent, invalid, irrelevant, or otherwise outside the parameters of the Bankrate Review Guidelines, the Privacy Policy, or the Terms of Use.

In addition to collecting reviews on-site, Bankrate collaborated with third-party Slice MR to survey 450 users nationwide in July 2024. Bankrate and Slice MR collected, averaged and presented responses to nine questions. Users received an incentive for their feedback. Responses are based on individual experiences, and therefore cannot be verified for accuracy. Submissions with user ratings that are materially inconsistent with written sentiment have been removed. User ratings are unedited and have not been reviewed or approved by lenders, nor do these ratings reflect Bankrate’s own reviews of these lenders.

To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.

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