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Valley Bank auto loans: 2025 review

Updated on June 24, 2025

At a glance

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4.1
Rating: 4.1 stars out of 5
Bankrate Score
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Availability
Rating: 4 stars out of 5
4.0
Affordability
Rating: 4 stars out of 5
4.0
Customer Experience
Rating: 5 stars out of 5
5.0
Transparency
Rating: 3.5 stars out of 5
3.5

About Bankrate Score

Bankrate’s take

Valley Bank serves borrowers across Alabama, Florida, New Jersey and New York, with 200 branches in those states. For those who prefer the convenience of online banking plus the security of in-person support, Valley Bank is a strong route. While loan amounts are not disclosed, the fast funding timeline as soon as the day you apply makes the insulation stand out against other bank-backed lenders.

Lender Details

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Loan amount

Not specified

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APR from

Not specified

Credit Good Icon

Min Credit Score

Not specified

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Funds available in

As soon as the same day

Valley Bank is best for fast bank funding

If you are in a tight spot and require a vehicle as soon as possible, Valley Bank can help. Borrowers can secure funding as soon as the day you apply. This timeline is much faster than most competing banks.

Auto loans are accessible in four states, and the lender offers rate discounts on qualifying vehicle purchases and to current customers. However, Valley Bank provides limited disclosures regarding its auto loan products, making it challenging to compare its offerings to those of competitors.

Types of auto loans that Valley Bank offers

Valley Bank offers vehicle financing for new or used cars and lease buyouts. They don’t specify any of their rates, amounts or terms online. 

New auto loans

Valley Bank offers financing for new vehicles. If you’re considering a hybrid or electric vehicle or if you’re an existing customer, you could be eligible for a rate discount. However, very little information is published online regarding loan amounts, rates and terms. 

Used auto loans 

You can also use Valley Bank to fund a used car purchase. Again, little is known about guidelines for financing used cars, as the lender does not disclose this information on its website. That said, the same rate discounts that extend to new cars also apply to used vehicle purchases. 

Lease buyout loans

If you wish to keep your vehicle after the lease ends, Valley Bank offers financing for lease buyouts. The website claims that its rates for these loans are competitive, but little is known about the specifics of lease buyout loans.

Where Valley Bank stands out

  • In-person or online service. With 200 branches across four states, borrowers can manage their loans online or in person. 
  • Online application. Some brick-and-mortar banks require you to apply at a branch, so this added convenience stands out.
  • Fast funding. Loan funding can be available as soon as the day you apply.

Where Valley Bank falls short

  • Limited availability. Valley Bank only serves borrowers in Alabama, Florida, New Jersey and New York. 
  • Undisclosed loan amounts. Valley Bank does not disclose its range of loan amounts, which can make it challenging for borrowers looking to finance a specific amount.
  • Unclear qualification requirements. Because Valley Bank doesn't list its requirements online, it's hard to know whether you would qualify for one of its loans without applying and taking a credit score hit.

Valley Bank customer resources 

Customer support 

You can submit questions and receive help either over the phone or via email. Customer care representatives are available by phone Monday through Friday from 7:00 a.m. to 10:00 p.m., ET, and on weekends from 8:00 a.m. to 8:00 p.m., ET.  Outside of this, you can arrange for in-person support by scheduling an appointment at one of their branch offices.

Digital experience 

Again, an online application is available if you’d prefer not to visit a branch to get the lending process started. If you need assistance during or following your loan application, Valley Bank also offers online support.

How this lender compares

Valley Bank vs Wells Fargo

Unfortunately, neither Valley Bank nor Wells Fargo discloses its specific requirements or terms to secure vehicle financing. Additionally, Wells Fargo loans are only available through its network of dealerships. Before exploring a Wells Fargo auto loan, confirm the vehicle you want is available at one of the 11,000 dealers in the network. Unlike Valley Bank, Wells Fargo offers the ability to apply with a co-signer, which can significantly increase your likelihood of acceptance. 

See our full Valley Bank vs. Wells Fargo comparison

Valley Bank versus Credit Direct

Only available in 14 states, personal loan marketplace Credit Direct is best for those who want to prequalify for an unsecured auto loan. When borrowing from Valley Bank, there is no minimum loan amount disclosed. In contrast, Credit Direct encourages drivers to borrow as little as $1,000, ideal for those buying a vehicle in poor condition to use for parts. The two lenders offer similarly fast funding.

Do you qualify for a Valley Bank auto loan?

Valley Bank does not disclose its specific qualifications, though a company representative stated there is no specific minimum credit score. But for its other products and services, you must be at least 18 years old and have a Social Security number. You must also live in one of the four states it serves: Alabama, Florida, New Jersey and New York. 

How to get a Valley Bank auto loan 

The application can be done either online or in person with follow-up documentation handled at one of its branches. Either way, here’s an overview of what to expect:

  1. Apply for a loan.

    Start the lending process online or find a branch to get started.

  2. Review your options.

    If approved, review loan options and select the best fit for your financial situation.

  3. Finalize the loan.

    Visit a local branch to sign the loan documents and seal the deal.

  4. Buy your car.

    Once the loan is finalized, you’re free to purchase your ride. 

How Bankrate rates this lender

Overall Score 4.1
Availability 4.0 The limited state availability combined with the unspecified loan amounts leave Valley Bank with a middle score.
Affordability 4.0 Valley Bank’s minimum APR is mediocre, but it offers two rate discounts.
Customer Experience 5.0 Valley Bank offers email and 24/7 phone support.
Transparency 3.5 No prequalification option brings down what would be a good score due to its rates and fees being disclosed.

Methodology

Bankrate's trusted auto loans industry expertise

48

years in business

22

lenders reviewed

16

loan features weighed

352

data points collected

The Bankrate team uses a 16-point system to evaluate auto loan refinance products across four main categories.

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.

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