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Wells Fargo Flex small personal loans: 2025 Review

Updated on Aug. 20, 2025

At a glance

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4.3
Rating: 4.3 stars out of 5
Bankrate Score
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Availability
Rating: 5 stars out of 5
5.0
Affordability
Rating: 4 stars out of 5
4.0
Customer Experience
Rating: 5 stars out of 5
5.0
Transparency
Rating: 3.8 stars out of 5
3.8

About Bankrate Score

Bankrate’s take

Wells Fargo customers who need a little extra cash may benefit from the Wells Fargo Flex loan’s easy approval process and quick funding turnaround. For a small fee customers can get up to $500 deposited directly into their Wells Fargo account within seconds of accepting the repayment plan. The small personal loan alternative may come in handy to avoid overdraft fees or payday lending.

Lender Details

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Loan amount

$250 or $500

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APR from

Flat fee of $12 for a $250 loan and $20 for a $500 loan

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Term lengths

4 months

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Funds available in

As soon as approval

Wells Fargo Flex is best for small urgent cash needs

If you've had an open account for at least 12 months with Wells Fargo and need cash fast, the Wells Fargo Flex loan is a far better option than a payday loan. Eligible members can take out amounts of either $250 or $500 for a fee of $12 or $20, respectively. You can also spread your payment period out over four months, which is much longer than the standard two-week repayment that most payday loans offer. Plus, once you accept a loan offer in the Wells Fargo app, you can use the funds immediately.

Wells Fargo Flex personal loan purposes

Cash from a Wells Fargo Flex loan can be used for everything from budgeting for holiday gifts to paying for an unexpected car or home repair expense. The $500 maximum amount can help bridge the gap between paychecks, and the four-month payment period gives you time to budget money to pay the balance off.

Where Wells Fargo Flex stands out

  • Quick approval and funding: Wells Fargo customers who see the Flex Loan option in their mobile app can have cash deposited directly into their account within minutes of accepting the repayment plan. 
  • Low fees: You’ll only need to pay a flat fee of $12 or $20, which is lower than the $10 to $40 per $100 fee many payday lenders charge. The Flex Loan's fixed fee translates to an APR of about 24 percent for a $250 loan or 20 percent for a $500 loan, which is comparable to the APR on a credit card or fair credit personal loan.
  • Four-month term: You won’t be under pressure to pay your balance off by your next paycheck like you would with a payday loan.

Where Wells Fargo Flex falls short

  • Small loan limit: You can only get a loan of $250 or $500. Most other lenders offer loans of well over $1,000.
  • Only one repayment term: This program doesn’t offer any flexibility beyond a four-month repayment option. 
  • Offered only to existing Wells Fargo customers: Only Wells Fargo customers with an existing account and the mobile app are eligible for the Flex loan.

Wells Fargo Flex customer resources

Customer support

Customers with questions about the Flex loan can talk to a customer service representative Monday through Friday at 1-877-269-6065 from 7 a.m. to 7 p.m. CST. For those who prefer a face-to-face experience, customers can schedule an appointment on the website to meet with a banker.  

Wells Fargo also offers a “virtual assistant” within the mobile app, which can answer basic questions. However, if you have questions about the nitty-gritty details of the loan or regarding your application, you'll likely need to speak to a representative.  

Digital experience

Wells Fargo’s free mobile app scores an impressive 4.9 stars out of 5 from over 9 million reviews on the App Store. Available to both Apple and Android users, the app allows customers to access and manage credit, deposit and investment accounts with Touch ID and Face ID. Plus, users can take advantage of unique perks and rewards within the app, like its Early Pay Day and Rewards Program.

How this lender compares

logo
Rating: 4.3 stars out of 5
4.3
Bankrate Score
APR from
Flat fee of $12 for a $250 loan and $20 for a $500 loan
Loan Amount
$250 or $500
Term Length
4 months
Min Credit Score
Not disclosed
logo
Rating: 4.4 stars out of 5
4.4
Bankrate Score
APR from
160.00%-195.00%
Loan Amount
$500-$5,000
Term Length
9-18 months
Min Credit Score
Not disclosed
logo
Rating: 4.4 stars out of 5
4.4
Bankrate Score
APR from
35.65%
Loan Amount
$100-$1,000
Term Length
3 months
Min Credit Score
Not disclosed

Wells Fargo Flex vs. OppLoans

Between the two, Wells Fargo is the better option for loan amounts below $500 since OppLoans doesn’t offer any that low. You’ll also save a bundle on interest, considering Wells Fargo only charges a flat fee equivalent to 20 percent to 24 percent APR, compared to triple-digit rates to borrow from OppLoans. 

If you need more than the $500 cap offered on the Wells Fargo Flex loan, you can borrow up to $5,000 at OppLoans. You can choose repayment terms as long as 18 months with OppLoans, though you'll have to weigh lower monthly payments against greater interest accrual.

Wells Fargo Flex vs. U.S. Bank Simple Loans

Ranging between $100 to $1,000, U.S. Bank's Simple Loan is short-term financing option that's best when used for a one-time emergency expense. While the Simple Loan offers more flexible loan amounts, its fee structure — $6 fee for every $100 borrowed — makes the Flex loan a better-priced option. The three-month repayment term means that fee translates to 35.65 percent APR, higher than the Flex Loan and similar to bad credit loan rates.

If you need to borrow more than $500 and don't mind the fee structure, the Simple Loan is a better alternative to a payday loan.  However, Wells Fargo offers the most cost-effective option out of the two. 

Do you qualify for a Wells Fargo Flex personal loan? 

Wells Fargo doesn't publicly disclose its eligibility requirements for a Flex loan and there's no formal application process. If you’re eligible for the loan, you’ll automatically be notified in your Wells Fargo mobile banking app.

How to apply for a Wells Fargo Flex small personal loan

  1. Check your Wells Fargo mobile app to see if you’re eligible: You’ll automatically be notified if you’re eligible. There is no application process or fees to apply. No credit check is run. 
  2. Choose the amount you want: Select either $250 or $500.
  3. Accept the repayment terms and get your funds: Once finalize your amount, accept the payment plan. Your funds are usually deposited into your account within seconds of acceptance. 

How Bankrate rates Wells Fargo Flex loans

Overall Score 4.3 Explanation
Availability 5.0 The entire process can be complete within one business day if you qualify.
Affordability 4.0 There's only a flat fee with no interest, application or other fees. But that fee translates to an APR similar to what you'd pay on a fair-credit personal loan.
Customer Experience 5.0 Customer support is available every day of the week, and every part of the process can be completed online.
Transparency 3.8 There is no information about how to qualify aside from having a Wells Fargo account.

Methodology

Bankrate's trusted personal loans industry expertise

48

years in business

45

lenders reviewed

20

loan features weighed

900

data points collected

Bankrate considers 20 factors when reviewing lenders. We weigh what makes a lender competitive on the market and appealing to borrowers with varying needs. The Bankrate Score for personal loans consists of four categories:

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.

What customers think

What people across the web are saying about Wells Fargo Flex loans

A search of reviews on Trustpilot didn’t reveal any complaints or kudos specifically for the Flex loan program. Most of the reviews were negative and related to problems with standard banking products, such as checking and savings accounts, leading to an overall 1.5-star Trustpilot rating. Positive reviews consistently cited Wells Fargo’s ability to react quickly to fraud problems with customers' accounts.

Patrick Brenner, founder and president of the Southwest Public Policy Institute, echoes many reviewers' frustrations in his account of applying for a Flex loan. “The absence of clear guidelines on the necessary duration of these direct deposits left me adrift in a sea of uncertainty", he writes, before adding that the loan is ultimately a net-negative due to the lack of customer support. “With its potential to offer a crucial financial lifeline, Wells Fargo’s Flex Loan program is an abject failure,” Brenner concludes.

Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate. Please see the issuer’s website for updated terms and conditions.

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